Job Overview
Description:
**Sign-on Bonus Eligible
About Children’s Minnesota
Children’s Minnesota is the seventh largest pediatric health system in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s serves kids throughout the Upper Midwest at two free-standing hospitals, 12 primary and specialty care clinics and six rehabilitation sites. Additionally, Children’s is Minnesota’s only Level I pediatric trauma center inside a hospital dedicated solely to children. In 2018 Children’s Minnesota was verified as a Level I Children’s Surgery Center by the American College of Surgeons. Children’s maintains its longstanding commitment to the community to improve children’s health by providing high-quality, family-centered pediatric services and advancing those efforts through research and education. This work is made possible in large part by generous philanthropic and volunteer support from individuals and organizations throughout the state and region. An award-winning health system, Children’s received Magnet® recognition from The American Nurses Credentialing Center (ANCC) in 2018 and is regularly ranked by U.S. News & World Report as a top children’s hospital. Please visit childrensMN.org.
Department Overview
Position Summary
The Clinic Case Coordinator works closely with the clinicians to assist patients with their non-medical needs related to admission and discharge planning and coordination of outpatient treatment. The role would interface with parents, referring clinicians, and community partners to concordant communication to and from the clinic clinical team. The role would assist with issues related to admission and discharge planning and communicate with other provider groups for follow up or step down care. The role reports to the department manager and works closely with the clinical team. The role works both independently and in conjunction with the clinician team to address complex patient needs in the outpatient clinic and inpatient unit.
- Bachelor’s degree in psychology, social work or related field.
- Two years’ experience in a behavioral health care setting.
- Developmental Pediatrics experience preferred.
- Knowledge and understanding of behavioral health diagnoses, critical thinking skills and psychosocial assessment skills.
- Knowledge of hospital and community resources.
- Computer knowledge and ability to effectively utilize and document patient information in the electronic medical record.
- Knowledge of medical/behavioral health terminology.
- Demonstrated customer service and organizational skills.
- Effective listening skills.
- Ability to show empathy.
- Understand cultural norms related to mental health issues.
- Knowledge of psychiatric medications.
- Knowledge of insurance requirements.
- Ability to interact with various cultures served by Children’s in a culturally competent manner.
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota requires proof of COVID-19 vaccine, and as recommended by the Centers for Disease Control and Prevention (CDC), immunity to vaccine preventable infectious diseases, prior to employment.
Children’s Minnesota is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.